Refund & Cancellation Policy

This Refund & Cancellation Policy outlines how refunds, cancellations, and service terminations are handled at SiteFury. By purchasing our services, you agree to this policy.

1. Monthly WordPress Care Plans

All WordPress Care plans are billed monthly in advance.

• You may cancel your care plan at any time.
• Cancellation stops future billing only.
• Fees already paid for the current billing period are non-refundable.

2. Website Design & One-Time Services

• Website design, setup, and one-time services are non-refundable.
• Once work has started, refunds are not applicable.
• Any advance or setup fee is considered a commitment fee.

3. Hosting + Care Services

Hosting services are provisioned immediately after payment.

• Hosting fees are non-refundable.
• Care services bundled with hosting follow the same monthly care policy.

4. Payment Failures & Chargebacks

• Failed or reversed payments may result in service suspension.
• Chargebacks without prior communication may lead to account termination.
• We encourage contacting us first to resolve any billing concerns.

5. Exceptional Circumstances

Refunds may be considered only in rare cases where:

• Service was not delivered due to a verified error on our side.
• No work, access, or resources were allocated.

Any such decision is at SiteFury’s sole discretion.

6. How to Request Cancellation

To cancel a service, contact us via WhatsApp or email before your next billing cycle. Cancellation requests are processed within a reasonable timeframe.

7. Policy Updates

SiteFury reserves the right to update this Refund & Cancellation Policy at any time. Continued use of services after updates implies acceptance.

8. Contact

For refund or billing questions, contact us at:
Email: contact@sitefury.in
Website: https://sitefury.in/