Privacy Policy

Effective Date: 1 January 2025

SiteFury (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

Name, email address, phone number (via WhatsApp or forms)
Billing details for payments and GST invoices
Website access details (only when you authorize us)
Support communication and service-related messages
Basic technical data (IP address, browser type, logs)

2. How We Use Your Information

To provide WordPress care, hosting, and website services
To respond to support requests via WhatsApp or email
To process payments and generate invoices
To improve website performance, security, and reliability
To comply with legal and regulatory obligations

3. WhatsApp & Support Communication

When you contact us via WhatsApp, your messages and contact details are used strictly for service communication. We do not sell, rent, or misuse WhatsApp data for marketing.

4. Hosting & Website Access

Access to your website, hosting panel, or server is requested only to perform agreed services. Credentials are handled securely and never shared with unauthorized parties.

5. Cookies & Tracking

We may use basic cookies or analytics tools to understand website usage. These do not personally identify you and are used only to improve site performance.

6. Data Sharing

We do not sell or trade your personal data. Data may be shared only with trusted service providers (payment gateways, hosting partners) when required to deliver services.

7. Data Security

We implement reasonable security practices to protect your information from unauthorized access, misuse, or loss. However, no online system is 100% secure.

8. Your Rights

Request access to your personal data
Request correction or deletion of data
Withdraw consent where applicable

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: contact@sitefury.in
Website: https://sitefury.in